Not responding to customers correctly, not having the correct information to hand at the correct time and not going over and above expectation are all reasons that customers go away disgruntled.
Delighted customers not only buy more but they tell their friends and contacts. Win Win.
Get your contacts into one place and manage the communication. This is vital to getting more from your marketing and sales. It will enable you to fully service your customers and enable them yo become the ambassadors you always dreamed about.
Respond faster, Improve teams productivity, Help customers help themselves, Turn customers into promoters
60% of customers have stopped doing business with a brand due to poor customer service experience.
B2B customers gain 50% higher revenue/sales due to high customer engagement.
CRM, tickets & help desk, team email, rich media, customisation, video creation, chatbot builder, knowledge base, customer feedback, automation, conversation, live chat, reporting, goals
Using HubSpot as the main platform we can embrace modern automation to save time and make ourselves efficient. As a consequence, this makes you efficient, gain more leads, less hassle and part of a process that never stops bring on your new clients...
"I have worked in marketing for over 12 years. During this time I have picked up a lot and it's not all just about marketing either.
I have worked on many projects, from managing a factory through a large expansion project to generating in excess of £1 million in Qualified Leads by deploying the marketing and sales for a software development company. I also dedicated my time helping local Companies build their first websites and many other things in-between.
My wide range of business skills allows me to be pragmatic with marketing and laser focused on the results. I love data and its use to make the decisions whenever possible but the ultimate goal is to help you achieve your goals, hit your targets and achieve your desires for your business."